Backup & recovery
A backup is only useful if you can restore from it. We review what’s backed up today, help configure an agreed backup solution, and run a scoped restore test so you know what you can recover and how long it takes.
What’s included
Every engagement is scoped to your situation. Depending on what you need, this can include:
- Identifying the files, systems, and data you’d need first after an outage.
- Reviewing your current backup configuration and what it covers.
- Configuring an agreed backup solution.
- Running a scoped restore test to an approved location.
- Documenting what was restored, how long it took, and who owns the next test.
How an engagement works
List what matters
We identify the data and systems your business needs to keep working.
Review current backups
We check what’s backed up, where the copies go, and what’s missing.
Configure and test
We help configure the agreed solution and restore a sample to an approved test location.
Document the results
You receive a record of what was tested, what was recovered, and what to test next.
Clear about scope
You’ll know what you’re getting, and what would need a separate conversation, before any work begins.
What you receive
- A summary of what is and isn’t backed up today.
- Restore test results: what was recovered, from when, and how long it took.
- A named owner and a suggested date for the next test.
Agreed separately or not included
- Backup software, storage, and subscription costs.
- Restoring every system. Each test covers only the scope we agree on.
- Recovering data that was never backed up or is no longer retained.
We can’t guarantee that every file or system can be recovered. A restore test shows what was recoverable at the time of the test.
Questions
We already have backups. Why test them?
A successful backup job shows that a copy was made. A restore test shows whether you can get usable data back, and how long it takes.
What does a restore test cover?
We agree on the scope first, such as a set of files or a specific system, and restore it to an approved test location so your live data isn’t affected.
Can you guarantee recovery?
No. We document what was recoverable during the test and point out gaps, so you can decide what to improve.
Other services
Business IT support
Troubleshooting for computers, business applications, printers, and connectivity. Work with us remotely or schedule an on-site visit.
Microsoft 365 support
Help with Outlook, business email, user accounts, and shared mailboxes so your team can keep working.
Workstation setup
Prepare a computer for a new employee with the accounts, applications, and peripherals they need.
Cybersecurity consulting
Understand where your business is exposed and decide what to fix first. We review everyday security controls and help you put improvements in place.
Talk to us about backup and recovery.
Tell us what’s going on and where you’re located. We’ll follow up to understand the situation and confirm the details before any work begins.
Or reach us directly at info@elascale.net or (508) 210-3015.